Unmasking Imposter Syndrome
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It’s very common for counselors to struggle with a deep sense of “imposter syndrome” when we first begin our careers. Between the heavy nature of mental health counseling, the multifaceted approaches required to be an effective mental health counselor, and the steep learning curve involved, it’s no wonder that we may doubt ourselves or question our abilities.
Mental health counseling is also very different from most other careers, as the acquired skillset may not be evident in the outcome. Though psychology rigorously advocates for evidence-based practices, and treatment plans are designed to achieve measurable goals, skill is a much harder thing to quantify. The proof is not in the pudding because the client isn’t a pudding, and counseling doesn’t follow a recipe. One can do an excellent job with a client who remains stagnant due to extraneous factors that impede growth. Or one may have a client who does so much fantastic work on their own that the counselor barely contributes anything at all. Both scenarios can leave us questioning our skills.
Counselors can aid a great deal in a client’s healing process and growth process, yet counselors do not “fix” clients, nor are we inexhaustible fountains of wisdom. Yet when we’re not “getting results,” or when we start to feel clumsy or burnt out in session, it’s very easy for self-doubt to creep in. The mantra “fake it ’til we make it” ironically reinforces the fear of being “found out,” and soon, we may wonder if we’re in the wrong field altogether.
So what can we do to ease this feeling and reinforce our confidence? Primarily, we need to reconceptualize the issue itself, as our imposter syndrome may actually be our own growth process in disguise.
“Imposter Syndrome” as a Call for Practice
In 1960, Frank DePhillips, William Berliner, and James Cribbin published a textbook called Management of Training Programs, introducing the four stages of competency.
- Unconscious incompetence (Wrong Intuition)
- Conscious Incompetence (Wrong Analysis)
- Conscious Competence (Right Analysis)
- Unconscious Competence (Right Intuition)
Imposter syndrome tends to exist at the third stage, where a skill has been acquired but still needs practice. This can be anxiety-provoking, as it requires effort and vigilance. It can also be frustrating if we have a high expectation for ourselves since perfectionism demands excellence and discounts the need for practice. Fortunately, the more we practice a particular modality, the more effective we become as we leave the conceptual behind to adapt said modality to a real-world setting. This is the progress from book learning to experiential learning. And it’s only through the trial and error of experiential learning that we learn how to adapt, reconceptualize, and reform our approach as needed.
“Imposter Syndrome” as a Call for Awareness
As we continue to practice and apply our skills, it becomes apparent that competency isn’t a finish line but an ongoing process. In fact, most of our counseling careers are spent shifting between all four stages of competency every day on multiple issues because competency is ongoing and multifaceted.
Our level of understanding and ability to apply skill and technique vary across modalities, mental health issues, and demographic populations. One may be very skilled with this technique, but not that one. One may be very attuned to this population, but not that one. And right when you have it figured out, here comes a whole new generation with issues unique to their epoch, requiring a whole new set of skills for us to learn!
Recognizing this, the most important thing we can do is to shift our relationship with competency from “expertise” to “awareness.” If we believe we’re supposed to operate as experts, we inadvertently reinforce a hierarchical power dynamic whereby we’re supposed to have all the information at the ready.
Yet counseling involves a therapeutic relationship, attuned to each respective client. Often, when counselors begin to feel inadequate, it is because they don’t know how to connect with the client or help them in an effective way. If we hyperfocus on “how things are supposed to be,” we effectively turn our back on the client and how things are. But if we expand our awareness and shift our perspective from “what am I doing wrong?” to “what does the client need?” a path forward often presents itself.
“Imposter Syndrome” As a Call for Affirmation
When we integrate our knowledge with our self-awareness, we become less susceptible to the Dunning-Kruger effect.
David Dunning and Justin Kruger observed a cognitive bias whereby those with less knowledge in a particular area tend to overestimate their abilities. Imposter syndrome is the complete inverse of this, whereby those with more knowledge underestimate their abilities. Yet keep in mind, imposter syndrome is just as much of a cognitive bias, meaning it’s a form of distorted thinking.
While this kind of bias can help save us from developing a “big head,” it can also lead to self-criticism, self-deprecation, and self-defeating thoughts. To find balance we may need to heed the words of Confucius, who said in the Analects: “To know what you know and what you do not know, that is true knowledge.”
Knowing when to speak when to listen, when to teach, and when to learn is vital in any therapeutic dynamic. Unfortunately, those with imposter syndrome struggle with a deficit mindset, hyper-focusing on what they don’t know or where they lack experience. Yet by giving ourselves permission to know what we know, we can affirm our strengths.
One way to do this is to hone in on a demographic you have lived experience with, or a mental health issue you have lived experience with, or a particular modality you know well. As a mental health professional, you will invariably draw from your background and education, so it may be time to affirm who you are and where you came from.
And if you feel like you don’t have any knowledge or experience to draw from, try working with clients who are seven years younger than yourself. Seriously! Working with younger clients tends to validate how much you have naturally grown as a person, revealing insight you can draw from. Consider the difference in mindset between a 7-year-old, a 14-year-old, a 21-year-old, a 28-year-old, a 35-year-old, a 42-year-old, and so on. Also, consider the kinds of issues that come up at these respective ages and how to frontload clients younger than yourself. You have more wisdom than you give yourself credit.
“Imposter Syndrome” As a Call for Rascality
Professionalism is a performance. Consider the necktie. It is a useless garment that serves no actual function other than to convey that one is “professional.” It’s important not to get caught up in these roles, yet when we recognize them for what they are we naturally feel like an actor behind a mask. The philosopher Alan Watts used to call himself a “genuine fake” as a reminder not to take himself so seriously. On speaking about commerce, he said:
“The wayward spirit, or what I call the element of irreducible rascality is in us all, a little bit. It’s not the whole of us. It’s like just a pinch of salt in the stew, and you don’t want the whole stew to be salt. But you have to have just a touch of rascality to be human, and I find it difficult to get along with people who don’t know that they have it.”
While therapy isn’t so transactional as commerce, it’s still important for us to peep out from behind the mask, if only to chuckle at ourselves. When we embrace our inner rascal, we embrace the performance, accepting that it is a performance and a jolly good show. Consider the tonal difference between: “Oh my god, I can’t believe they trusted me with the car” (shock, worry, doubt), and “Hahaha! I can’t believe they trusted me with the car!” (delight, excitement, ambition).
The internalized pressure we feel to be professional may object to this, stressing how important it is to be a mature adult— and no one’s denying these things are important. Therapy is serious business! But it’s also silly, awkward, baffling, and humbling, as therapy runs through every kind of tragedy and comedy. For this reason, it can be very healing to admit that we’re more than just adults or professionals. Our inner child is also playing dress up in fancy clothes, and our inner rascal looks at what others are doing in case we can copy their answers. When we feel like an imposter, it may be time to admit that we’re the actor behind the mask, trying to remember our lines as best we can!
“Imposter Syndrome” As a Call for Authenticity
Taking a deeper look at professionalism as a performance, many of us code-switch in occupational environments dominated by cisgender heterosexual white men. At this point, we’re also adopting a cultural persona that’s not our own, utilizing all our skills of camouflage, compartmentalization, and self-monitoring behavior. This added stress picks at all kinds of internalized sexism, racism, and classicism, contributing to imposter syndrome. Indeed, whenever a multifaceted person is squeezed into a one-dimensional persona, they will feel their authenticity pushing back against these limitations.
While a certain level of compartmentalization is required to check our bias and our counter-transference, a certain level of integration is required, too, so that we show up to the session in a genuine way. Revealing that we are, in fact, human can benefit the therapeutic relationship. Certain modalities are more transparent about this than others. Indeed, this humanization is baked into Relational Cultural Therapy and Gestalt Therapy, yet it’s also evident in the rapport-building process found across modalities.
Being authentic in session is distinct from over-disclosure, as we’re not delving into our personal lives, and we’re still maintaining a professional boundary. Yet there’s a lot of empathy, connection, and mutual understanding to be gained when we reveal our humor, our passion, and our personality, complete with strengths and struggles.
“Imposter Syndrome” As a Call for Self-Care
When we start to question whether or not counseling is right for us, we may feel overwhelmed or burnt out. At the end of the day, it’s up to each respective counselor to discern how best to care for themselves. To be very clear, there is nothing wrong with admitting that one may need a career change. Not everyone finds counseling to be their vocational calling. It’s never too late to change course, and if you’re struggling with the sunk cost fallacy, keep in mind that many alternative career paths in business, research, media, and civil service benefit from a psychology degree.
That said, there is a difference between moving on and stepping back. Compassion fatigue is very real, and sometimes a hiatus may be necessary to practice self-care. While most people conceptualize a hiatus as a few weeks, some counselors will take a break for a few months to even a few years. Some do so to return to school or expand their training, others to teach or write a book, and others may diverge from counseling to focus on a wholly different aspect of their life. As long as we maintain the requirements for licensure, we can always return to counseling at a later date.
Forcing ourselves to advocate self-care while neglecting our own self-care will certainly contribute to a sense of hypocrisy and fraudulence, so remember to practice what you preach.
Conclusion
To be a mental health counselor is to be a lifelong student of life itself. It is a humbling career path as our clients go through every kind of emotional upheaval, existential crisis, and real-world obstacle one can imagine. It is impossible to prepare for every scenario or eventuality, as this would ask us to be experts on everything under the sun. Instead, counseling requires us to meet our clients where they’re at, which demands both psychological flexibility on our part, and a willingness to grow, adapt, and think on our feet.
We’re naturally going to feel like a novice when we first enter a career, or learn a technique, or work with a new population because we are. That’s why it’s important to foster self-compassion, as mistakes are not only forthcoming, they’re the formative experiences that teach us the most. Likewise, we will naturally question ourselves when we start to forget who we are behind the role. That’s why it’s important to ground our self-awareness and be honest with ourselves about who we are and how we’re feeling.
Over time, as we start to trust our competency, our knowledge and our experience, it becomes easier to relax into our true colors. And in so doing we bring more of our sincerity and genuine authenticity into session with us.